We need new curtains and also a new carpet. We were replacing curtains first followed by carpet later in the new year so we contacted Harrison's and another company for curtain quotes. Harrison's were coming 22/11/19 but a van was out of service so it was changed to 6/12/19 and then we received an email in which we were offered 4/12/19 which we accepted as it suited us better on 4/12. Today we were texted to confirm 6/12 so I rang to say that we were expecting Jenny today 4/12 at 11:30am as confirmed. Jennifer Thompson's reply was that she had no knowledge of the booking and cannot come today. I then told her that I would not be home the 6th as in the meantime I had arranged another appointment. She then told me that maybe you should try another company for instance Curtain Studio. Obviously Harrison's must have too much work to be able to throw away potential curtain and carpet orders.