We had initially 16 LG panels installed, satisfied we upgraded to 26 panels within 2 months. Installation and performance was much greater then expected. As we were very happy with Harrison we decided last year to get the Tesla Powerwall 2. We wanted the original installer, James, but due to Covid and other circumstances that was not possible in a timely manner. OMG, what a difference, installation with discussion on placing the units including stories of extra cost due to cable length finally was done to satisfaction. App. Not working, just given a phone number still waiting for the e mail with instructions. 1 month later circuit breaker keeps dropping, after phone calls finally got Jerez, the technician, back, more cables and another circuit breaker later, powerwall is going again. Still no App, same 0800 number again to sort it out myself. 3 months later powerwall stops working. Call the Harrison rep., told he can’t do anything told to-call Tesla support. Calling Tesla and 59minutes later finally got everything, including the App, running, apparently our system was not registered so we had to send photos of the data plate to them so they could find it. Once Tesla found us support from them was great, system running, operator worked with me with great patience to not only fix the problem but making sure I have the Tesla App up and running. Even called back after some hours to check up. 5 star for Tesla online support. The next day send a message to our harrison rep, just got a snappy reply like “how was it working if it wasn’t registered”. Really? I am a customer not a technician, I don’t know, told him to call Tesla to find out.