My advise, stay away from this company people! I am reaching out here because my patience has run out after months of dealing with unresolved issues. We have 21 or 22 solar panels on our roof, yet our power bills have been horrendously high, reaching $350 in the middle of summer. Upon investigation, we realized that our inverter is not working. I have been in contact with Kevin, who always responds promptly to emails but fails to take any meaningful actions. This circus has been going for 1.5 months! We were promised an electrician but he is always away or too busy. Despite my suggestion to use other available electricians in Queenstown, Kevin insists on using this specific technician. When I attempt to call him for updates, my calls are never returned! We organised our own technician as soon as we realised we had an issue with our invertor and he confirmed that the inverter is the problem. This should be covered under warranty, yet all we get is continued delays and no resolution after almost 2 months.