Just came back from double standard and immoral as well as unethical HARRODS treatment. We drove to Harrods Brompton in our Toyota Yaris rented car. We reversed and moved forward a few times, yet they won't lift the barrier to let us in. Till my husband walked to the security post. The security post is directly facing the barrier about 6m away, so it's ridiculous if they said they cant see us. There were 3-4 people in the security post. And one English SECURITY GUARD standing outside the post. He then told my husband they will raise the barrier to let us in. That was like after 10mins waiting outside and reversing a few times to let some cars pass thru. When they finally lift the barrier for us, We drove slowly past them at the security post, not sure if we were to stop but they just looked at us. We drove in to the basement carpark, and one of them told us to drive back up to the security post. We waited about 6minutes and they did not come to us. My hubby then walked to them and ask but they just kept quiet. He approached them again about 3 times. I went out and asked them what was the problem explaining to him that we had waited but nobody came to us for the valet parking. he then cut me off and said 'so do you want to park or not?' i said 'so is this HARRODS TREATMENT?' He replied, 'ok not parking.' And walked away. What arrogance from the SECURITY TEAM! It just shows how poorly managed were the HARRODS staff with -0 customer service!