Ha ha - HART has a lot if work to do in making it a reliable and respectable public transit operation - buses are consistently late, some drivers are so rude they even curse at patrons, etc. Now you can not board a bus if the driver is not on the bus "security" reasons because their stuff was getting stolen- well HART should provide driver secure area for the drivers where they can secure their possessions (duh, this should have been a consideration in bus design). Well, what's to be expected from a company that hax difficulty even tracking/communicating their buses/drivers. - dont bother calling them with complaints because they ho unresolved even when you contact both the Mayor's office and City Counsel. So sad a city the size of Tampa struggles with having a decent public transit system.
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