So, I placed an order for several custom build your own sockets on Friday 4/12. I received an email on the following Monday that my order had shipped and was on it's way for next day delivery. Thursday I had to contact Hartington Heath as it hadn't arrived. Turns out, my order hadn't shipped at all and was shipping that day for next day delivery. The next day it hadn't turned up and I again contacted HH who said they'd look into it. My order then turned up on the Saturday 12/12 but was incomplete as my sockets were missing the clip on frames. I once again contacted HH, who told me the frames would be shipped by 16/12. Well, 16/12 came and went and I once again had to contact HH, who said that this had been pushed back to 22/12. 22/12 came and went as well with no sign of the frames over Christmas. I contacted HH once again for the sixth time now and I've now been told the 13th January 2021. Will I see my frames? Who knows?! The most disappointing part of this is that there has been no attempt by HH to proactively contact myself to notify me of the various issues. Update: 15th Jan - this has been pushed back again to mid-Feb. Citing issues with Brexit happening beginning of Jan now, which doesn't explain why these were delayed 3 times in December. Absolute shambles.