I wanted to personally share my experience with Wissam. Dealing with him has made such a huge impact in my overall buying experience via the online platform smooth and extremely satisfying. Wissam AKA Sam was not only understanding in listening to my needs and request, but also attentive to provide a suitable solution that is a win for both the company and I. He is patient and extremely reliable, and an example of this was that he's met my expectations when it comes to my delivery request due to my work schedule. Never had I come across someone like Wissam who went above and beyond for a customer, and I needed to take the time and effort to write this because he should be recognised for his professional effort and hard work. Harvey Norman is VERY lucky to hire someone like him, and it's truly commendable in and off itself. Thank you for what you do, and I hope that your manager or supervisor is reading this.