Ordered 2 sofas. Delivery date confirmed for 7th Mar am. Had phone call from delivery at 9:45 to say they were in the area. By 12:45 they had still not turned up.Tried calling their mobile and left message.No response. Sent a text an hour later still no response. Tried calling customer service 15 in queue so requested call back.No response. At 3 called the store who looked into the matter for me. My sofas had not been put on the van.Called customer services again and waited for 50 mins to be connected.Offered a delivery date for next week but am not free.Old sofas were put outside yesterday so carpets could be cleaned and too wet to be brought back in. As mistake was theirs I asked for delivery tomorrow but answer was no. Not only have I wasted a day but have nothing to sit on and as calls to customer services took over an hour am out of pocket. Have cancelled my order. Should have read other reviews about their customer service.I have left my order number below but doubt I will get a response.