One of the worst companies I have ever had the displeasure if purchasing a lot of expensive furniture from. Ordered 2 sofas, one was broken and the other had lumps in it, took many weeks to sort out. I ordered an expensive solid Oak dining table and chairs, the table arrived with damage and covered in a sticky oiley substance, took 3 weeks for someone to come out and look at it then a further 5 weeks to get s replacement. The replacement with subpar quality with patches of oak wood that didn't match, Harvey's ignored the request to replace it. Every company has issues with their products, I was just unlucky but what isn't acceptable is the customer service process/policy.