I would have given no stars but did not have the option. Ordered sofas 13/01/19 from Tollgate store, still waiting for the 3rd suite to be delivered as the last two were damaged, also the style has changed so had to revise our order to fit room. I have been told by Harvey's customer service that the suite was in there distribution centre on the 5th Sept, have sent emails, been to see the manager of store & numerous phone calls & still no suite. I have asked for our case to be escalated higher, still nothing. I am now taking this further. I would NEVER recommend as customer service is non existent & nobody seems to be able to resolve or care.