I ordered a suite from Harvey’s two two seater recliner and a 3 seater recliner in may19 when they arrived On the 2nd September they were damaged so they left the suite so we had something to sit on they ordered a replacement we had to wait 12 weeks which wasn’t bad at least we had something to sit on the new. New suite was delivered on the 23rd December guess what it was damaged so we refused delivery so they took it back 4 weeks on no phone call text email from them I have emailed them phoned them when they do answer they haven’t got a clue told waiting on the manufacturer so I phoned again too ask if they have ordered another suite only to be told that they had discontinued the suite. In September so I asked how did you manage to delivery me a second suite in December If it was discontinued in September I asked was it a ex display one I was told no it might be one that had been ordered and cancelled most likely sent back. So today I had a phone call of them. They want to pick the first sofa up before I get my refund so I asked if they were going to give us any compensation for the inconvenience of having nothing to sit on and the fact that we are going to be out of pocket because we have to go and buy something to sit until we order a new suite all they said it’s not there problem I really don’t know why they have a customer service because they don’t do anything they clearly don’t know how to answer emails or how to contact anyone if there is anything wrong with there products But they come alive when it comes to take your money I would not recommend the shower of s....t to anyone there like flys on s... when you go into the shop but when there’s something wrong they run for the hills CON CON