Long story short; went into store to order 2 sofas and a table, was told sofas and table was in stock and can be a week for delivery. Ordered in October, week later told to call and book. Phoned up, not in stock till December 17th! Delivery came, missing the 3 seater and also the table that was delivered is broken. Our first Xmas in our home ruined. Had both sides of immediate family coming over Xmas and Boxing Day for dinner. No table. Got rebooked without my permission said I was at work, tried to charge me for moving this. No reply’s to my emails, lots of chasing on my half, a lot of “I promise I will email you” (lies never got one email back) and a lot of stress later got offered £50 for the 3 months of hassle for us. That didn’t even cover the £69 I paid for delivery. And I have to also wait for a call for them to send this to my banks. Honestly such a joke of a company not at all happy with the service or the “compensation” ruined our first home experience and our Christmas and new year. But hey ho they won’t bother trying to make it better they simply don’t care about their customers. So please save yourself the time and your sanity and don’t shop at Harvey’s.
4 years ago
Harveys Furniture has a
1.4
average rating
from
128
reviews
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