Bought a leather sofa with electric reclining withing a few months the sofa base cushion started to sink, I can feel the metal frame underneath while sitting and I weigh 13.5 stone, I got on to Harvey’s customer service after a marathon white on the phone with around about 40 minutes they arranged to send a contract around I think they’re from HomeServe the guy completely made excuses for this poorly made up of that leather sofa let’s sing teen when you sit on it and you can fit all the metalwork they sent me a letter saying the sofa was okay if I wanted a second opinion I left to pay for it, What is really annoying I’m still making the monthly payments for a sofa that is a wreck that doesn’t suit the purpose that it is supposed ie sitting comfortably on avoid Harveys like the plague I’m thinking of going to fair trading to try and do something about Harvey’s