Absolutely disgusting service. Ordered a soda in February of this year and as of writing it’s nearly end of August. Told I would receive soda mid July, then beginning of August. When you ring, you are told to either call back or wait (as long as 40 minutes in my case) only for the gentleman on the other end to hang up after first 20 seconds of conversation. When I managed to get through via a callback option ( not always given as an option), I was told mid August that sofa is still with supplier!!!! I gave up and asked to cancel. I have asked for confirmation, and as of writing, it has been 7 days and still had no response. Finally, the administrations, blue group, have changed the terms on any sofas ordered prior to liquidation of Harvey’s in that not Harvey’s warranties will be honoured’. Buyer Beware! Stay away from them!