My vehicle involved in an accident insured with Hastings they were quick to contact me about the accident and ask if they could deal directly with me to the cost down yes 8 weeks later they still haven’t paid out on the vehicle or even had it assessed for damage to see if it’s viable to repair .hours spent on the phone to complaints department to no avail even the head of complaints hasn’t the decency to return phone calls or emails.Dont be taken in by tv advertisements saying how good they are I’ll now be handing my case over to solicitors on a yes no win no fee approach and let them deal with it more money to waste Hastings after my car hasn’t even left the recovery company yet .as Hastings has already admitted liability and ownership of the accident will be interesting how many phone calls are logged and recorded