I purchased a desk in July, which was delivered end of September. Upon trying to build the desk I discovered the top and bottom were warped and one of the legs was incorrect. I have therefore not been able construct my desk.
I have tried to contact this company repeatedly by email and phone and have only received one response - which was not followed up by Haus Direct when I responded so did not resolve my issue. It has been a very disappointing experience - I am £239 out of pocket (having been billed immediately that I placed the order, not upon dispatch as stated in Haus Direct's T&C's, so watch out for this) and a desk that cannot be built.
If you choose to buy from this company, I believe you are taking a big risk.
3 years ago
Haus Direct has a
2.5
average rating
from
410
reviews
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