Appalling Service provided by Haus Direct. I'd placed an order for an office desk on 03/02/21 and was advised that the item will be delivered within 6-8 weeks. It was suggested that the delay was as a consequence of Brexit.
I've tried numerous times to get through to Customer Services and strangely enough I keep getting through to Reception, who then allegedly passes on messages.
Last week I resorted to email from my private account as the Contact option on the website is not available and my email wasn't even acknowledged.
I am absolutely disgusted with the Service or better yet lack of service. From the Reviews and subsequent responses from Haus Direct, the advice seems to be that the Customer gets in touch with Customer Services. How can I reach out to Haus Direct when they aren't even picking up the phones?
Prospective buyers.. be warned!
3 years ago
Haus Direct has a
2.5
average rating
from
410
reviews
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