If I could give a 0 star rating I would… Ordered a product back at the start of February, it had a 6-8 week order window which was fine. This came and went quite fast. During the process I received no update from the customer service team who I imagine were being bombarded with similarly disgruntled customers. I was told on numerous occasions, when I eventually could get through to the customer service department on the phone, (any time I emailed I was blatantly ignored) that It would be dispatched next week. Well next week never came and Its now nearly the end of May. I have finally made the decision to cancel my order after possibly the most horrendous customer service experience I have ever been a part of. I have now got to wait up to a further 28 days for a refund! An absolute joke of a business. Do yourself a favour and steer clear of this business and service. They are low ratings on most review platforms for a reason. AVOID AT ALL COSTS!
3 years ago
Haus Direct has a
2.5
average rating
from
410
reviews
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