A coffee table arrived about 8 weeks ago with the wrong legs. I’ve been trying to get this sorted with a replacement ever since. I have called over 30 times - so much so the reception staff know my name. On 3 occasions I have managed to speak to Sam who promised it will get sorted but gone quiet again and no one is taking my calls again this week and of course no reply ever to any emails. It’s such a painful experience and absolutely horrific customer service. I wish I had never ordered from here - 100010836. Please can someone advise me how to escalate this further