Placed an order on the 22nd May. I received no follow up contact regarding its status and delivery date. I called and spoke to a person in sales who told me that they are struggling with customer service volumes but on checking the order said it would be in th warehouse the following week and then sent out for delivery. That was 4 weeks ago. Not a word since. I called several times but the voicemail said the customer arrive voicemail machine was full and taking no more messages. Finally last Wednesday I got through and spoke to a lady called Lauren who introduced herself as the “receptionist” and promised a call back within 48 hours from customer service. It never came. Completely fed up with this untrustworthy retailer and will persist with the fulfilment of my order or a full refund in the coming week.