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Michael Hildreth
Ordered desk 25th May (order 6030) and advised 10-15 even though said in stock. When called turned out in stock meant in Germany! Waiting and still no contact at all and no response to email. Called and customer service actually slagged off own warehouse and said they can’t get through to most of the time, but that my order was now in country and a priority as one of 2-3% well overdue but still unable to say when will receive, given it another 8 working days and still nothing at all. Called back and continuously goes to answerphone. Look up the head office on street view, it’s basically a corner shop! Lost all trust in this company and if no contact by earlier next week I will we contacting trading standards and police and visiting HQ in person.
4 years ago
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Haus Direct has a 2.5 average rating from 410 reviews
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