I ordered (and paid for) a desk on 13 May. The website indicated it was in stock and would be delivered in 5-10 working days... Customer service is shocking....no response on the phone, cuts through to answer machine where i leave messages but no-one has ever responded. Tried emailing on more that one occasion too, equally no response received. I did actually speak to someone once (about a month ago), who indicated it would be delivered the following week...still waiting I generally don't leave reviews, but the lack of communication from Haus Direct is so frustrating. I appreciate things are complicated at the moment and supply chains are difficult, but keeping customers informed should be the number 1 priority....especially when you are still busy taking orders and money from other mugs like me!