Ordered a desk on 5/6/20 and item was in stock and payment was charged immediately to my credit card. I have chased 5 times and as per other reviews have gone through to reception who have found my order and have told me each time that I will receive a call back - I am yet to receive a call. Appalling customer service and I would at the very least expect a reply to my enquiry. I've now emailed and asked for a refund for the order. I have also contacted Watchdog and consumer magazines and they have received similar complaints and are preparing a report. I have asked my credit card company to put the transaction into dispute and have asked my legal team to begin investigations into the directors of the company with a view to pursuing a claim against them. DO NOT PURCHASE ANYTHING FROM THIS COMPANY.