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Nicola Grimwood
Ordered a desk on 22nd June, item showing as in stock. I’ve raised a ticket through their website and have called 5 times now. The receptionist has promised that someone will call me back but I’m still waiting! I understand that there are delays at this time, all I’m asking for is some communication to give me an idea of a delivery date. I’ve placed orders with other companies recently who are experiencing delays and have been kept informed throughout. They have asked if I’m still happy to wait or if I would like a refund. Haus Direct are providing unacceptable customer service. Customers could be kept informed via a mailmerge if you are struggling to contact people individually, it’s really not difficult. Please contact me to give me an update.
4 years ago
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Haus Direct has a 2.5 average rating from 410 reviews
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