Purchased a Scalectric micro set as a Christmas present for my grandson. Discovered it was faulty (didn't work at all.. Wouldn't even switch on). Contacted High St store which was open on Boxing Day but was told would have to send email. Supposed to receive response within 1 working day? 3 working days later ie 2nd Jan, still no response, and my grandson is still without his Xmas present! "Customer Service",? That's a joke! Would definitely not recommend to others. If I don't receive a response/replacement by the weekend I will take the matter further.
6 years ago
Hawkin's Bazaar has a
4.5
average rating
from
1,021
reviews
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