Recently received pack of 1 purple & 1 white Hardenbergia in 7" pots which were excellently protected & well wrapped, very impressed! Plants in fantastic condition & well grown - not the 2" 'twigs' that some companies send out baring no resemblance to the photographs! Plenty of printed information enclosed. I also phoned to double check that I should only pot them on & not plant out until next year after the frosts and the lady was most delightful & helpful so I would also say that their customer service is a tip top! I have ordered from Hayloft previously but didn't review as I didn't know how to... I have purchased French & English Lavendars, colour changing Calibrachoa and mixed Giant Fuschias to name a few, sometimes via QVC & sometimes directly. I have never been disappointed by the quality of the plants, packaging or professionalism of the company. TRULY EXCELLENT & HIGHLY RECOMMENDED! I read somewhere that Hayloft was started and is run by 6 women which is fantastic - you are all doing a smashing job and deserve much praise, well done and be proud - there is much competition out there!!