What a catalogue of errors!! So sad have used this company in the past and not been disappointed however will not be using them again!! One set of plants had to be replaced as they arrived rotting! Another order arrived again with signs of rot and a very poor quality overall . I set photos to Hayloft and in fairness the cost of the order was refunded. Another order could not be completed so by way of refund and apology Hayloft sent me 2X £10 gift vouchers HOWEVER when I tried to redeem them against an online order both showed a value of £0!! Immediate email to Hayloft has been ignored. CANNOT RECOMMEND