Please be very cautious of buying from this company. Similar to a number of reviews of HeatandPlumb we had an issue around returning an item. We purchased a mirrored bathroom cabinet. Inspected it on delivery and found no faults. After installing it we removed the see through wrinkled plastic coverings on the mirror and a chip came off with the sheet and there was a small crack also near it. These faults obviously happened before the cabinet reached us as there had been no issues at all our end. We contacted the company straight away with pictures and informed them. They said that they would not replace the cabinet as it had been installed and that we should have noticed the damage before installing. As the chip in the glass came away with the sheet it is impossible to see how we would have noticed this as it didn’t show. We shared all of these facts with the company and we have been back and forth with the company and the best that they can offer is to send us another cabinet if we pay them another £100 (and the cabinet was not much more than that in the first instance). We obviously do not want to pay for the item twice because of damage done prior to us having it. I have been really surprised at the disregard for our consumer rights and will be reporting the company to the Trading Standards Authority for this disregard. I would advise not to risk purchasing from this company without weighing up the risk of losing money if you need to return an item. Looking at other reviews there is a real reluctance to replace or refund damaged or faulty goods.