NOT DELIVERED - Appalled by the lack of understanding of their customer service. They confirm several times someone else by the name the customer rep keep mispelling themselves, telling me a neighbour has accepted the order, when they've not. I've got no one in the building by the name they are stating nor is it EVER considered delivered by giving it to a stranger "near or on the street of your address" - using "kerbside delivery" as an excuse not to deliver it to me, nor inform me that there was a delivery at any point. Obviously meant it wasnt delivered, but they are not taking responsibility for it, saying it's delivered to a neighbour, when they can't identify who and none of my neighbours have claimed to accept it or even see it. Ridiculous, at this point, you just have to inform your courier choice to do better and accept you havent delivered it to me. Still havent recieved an apology or refund.