Placed an order, that should have arrived within 3 days, to be told after I had ordered and payed for the goods, that they may be a week or more! No good to me as I had a plumber booked. So I cancelled the order and asked for my money back. They have given me excuse after excuse why they could not give me a refund. They accused me of having had the goods and lying about it!! It has taken me 6 weeks, numerous phone calls, emails and eventually getting my credit card company involved and threatening them with trading standards to finally get my money back yesterday. Never never never deal with this company!!