Issues with the website when paying for my annual car insurance. Kept saying that the card payment had not gone through. It ended up that two payments were taken out, just over £1000. Which is a large amount of money. When I used the online chat, it took a while to get this sorted and was very difficult. Once sorted it was not transferred on the same day, and took several days to come into my account. I asked for this to happen but I was declined a same day transfer. fortunately I had not been in my overdraft, I could have been charged for that.
5 years ago
Hedgehog Insurance has a
4.7
average rating
from
3,425
reviews
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