My canvas was printed and returned to me in record time - 5 days in total. The picture is amazing and I am giving it to a friend for her birthday and I'm sure she will be over the moon. Only negative thing was that this was a picture of two Labradors and I had a problem with the cropping of the photo to my liking. I didn't receive a preview of the picture or I would have decided to go with my own cropping and not what you thought. However, I don't think (certainly hope) that my friend will notice as she hasn't see the original photo. I have used Hello Canvas in the past and will certainly do so again in the future.