Getsafe looks attractive at first with its easy-to-use app and promises of smooth coverage. But the cracks start to show when you actually need them. My experience went downhill fast. My claim was met with constant pushback. Their initial commitment to customer satisfaction vanished. The claim process dragged on for weeks, filled with excuses and delays. It felt like they were hoping I'd just give up. Reaching customer service was an ordeal. Getting a straight answer was even harder. Dealing with Getsafe felt like a constant battle. Getsafe ultimately failed to live up to their promises. My claim went unresolved, leaving me frustrated and financially worse off. Recommendation: If you're looking for reliable insurance with responsive customer service, Getsafe is not the answer. Look elsewhere for a company that actually has your back when you need them most.