Typical useless HelloPrint. If I were you I'd use someone else. This will be my last time. Route1Print are MUCH better. Really disappointed in HelloPrint ... yet again ... I feel like this company doesn't care much for its customers. I ordered multiple items under a single order, and the printers mixed up two of the quantities by accident and printed one flyer with too many incorrectly and the other flyer with too little. When I emailed three times, and also logged onto chat to explain this, I was met by three different people asking me to submit pictures of the evidence, the box and labels. I, unbelievably, was instructed by 'Marlene' to ask my customer to take photos of what they received from me in their delivery yesterday and I was forward them on to HelloPrint .... I mean seriously, are you for real? Am I really expected to ask my customer to take pictures for me after I have told them they're missing 50% of one flyer and I'll print the remainder and deliver ASAP.... The colleagues I dealt with were Oisin, Marlene and Isabella. Also, how can I show evidence of something that is missing? I constantly seem to have problems with this company for the simplest of things and the fact they are only a reseller and get their print done elsewhere shows how little control they have over an order. It's really disappointing again, and now I have to spend more money to print the missing items myself as they refuse to reprint and fix their error.