Sadly, I'm extremely unhappy with the customer service I have received. I had a table and bench delivered on Sunday, and whilst generally the items are great, I have a couple of problems with the table. I have phoned 4 times and emailed once to speak to someone about it - and I have not received a response. You get through to switchboard who are lovely, and will tell you they will mark it as urgent - but then, nothing! Knowing there is a problem and a potentially unhappy customer should be enough to respond. I've never written a review before, but am really frustrated and sadly it has removed any enjoyment out of my long awaited purchase.