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Anonymous
If I could leave 0 stars I would. Ordered a table and bench set in JUNE and am still waiting for delivery. Received a call from the delivery company last week telling me they were outside my house, unfortunately I was at work because I had received NO information regarding this from either the delivery company or Hemming and Wills. I was then emailed saying they are sure the delivery company would have informed me, extremely rude email to receive given how patient I have been over the last months. I have received not even one telephone call to get this sorted, I am driving all communication and I am still no further in having a confirmed delivery date for my items. Over £1000 I have spent on a table which I am yet to see. I don’t understand how difficult it can be to reschedule the delivery? I will be contacting trading standards as this is completely unacceptable. I am also keen to highlight I am a Nurse working on the front line during the pandemic, so my time is precious , on top of this I am also pregnant and do not need this stress. Completely unacceptable from start to finish. Also extremely frustrating to read other people’s tables are being created and delivered yet mine is apparently sat in a warehouse somewhere and I am being ignored?!
3 years ago
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Hemming & Wills has a 4.7 average rating from 172 reviews

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