The customer service was way beyond expected. I had a few issues with my payment, and james went that extra mile to help me. He also talked me through the product and the differences and when I came across issues in ordering he gave me a few tips and guidance into placing the order a my card was being declined, which naturally made me wary of placing a order with a smaller company but James gave me the reassurance and identified the issue being my web browser. When I placed the order I knew delivery could take some time but to my surprise it was ready way earlier that expected and arrived about 2 weeks after my order. The table and bench was put together in my kitchen and the delivery and assembly was smooth. I also posted a picture on my Instagram which was reposted by Hemming & Wills, which I love that engagement! Also we’ve had loads of compliments on our table and bench, a bench with a back is so hard to find! Think we’ve got a set for life.