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Emily
Customer service is shocking. Website states if you order your items before 4, they will be dispatched the same day. Made an order just after 3, paid for delivery before 1pm next day. Next day received an email stating the order had been dispatched. Should have been dispatched the day I ordered the items, not the day I was expecting to receive them. Emailed them 3 times and received no response, attempted to call them and got a voice message stating they are too busy after 20 mins being on hold. Been 2 weeks since I ordered the items and no one has contacted me or acknowledged the email!!!
5 years ago
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Hen Party Superstore has a 4.5 average rating from 3,490 reviews

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