The whole team were fantastic, they made the move really as stress free as possible nothing was to much trouble....... Until we had a problem! Inadvertently the team damaged my 6' Marine tank, I thought all would be ok until I get round to setting up, having filled the tank with 600 litres of salt water and gone to bed only to be woken be the same 600 litres pouring through the downstairs ceilings. The damage had resulted in the tank cracking and thus leaking. Having dealt with such a helpful business I don't worry to much about the thousands of pounds worth of damage as I had every confidence that their insurance would cover it, my mistake, they completely ducked the issue citing the 7 claim day rule ( I was claiming at 10 days, since I hadn't had a chance to set up the tank before this) So they have just left me in the lurch with a broken tank, wet carpets ruined ceilings and downstairs lighting. I am totally disillusioned with this company and feel betrayed do not trust them, their customer service is just a front, once they have your money your on your own!