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Anonymous
I reached out to customer care because the dress I received was completely off the measurements guide and the top half of the dress the sides came out to my arms rather then just covering the chest area. I was told that the dress isn’t faulty and I should chat to them next time to check ‘correct measurements’ like it was my fault. The waist tie also doesn’t stay like it does in the picture once you’ve tied it because it’s sheer material it just bunches up.
2 years ago
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HER Empire has a 4.5 average rating from 201 reviews

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Alice, Customer Support

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