I haven't received my seeds yet so this review is based solely on my interactions with the site and customer service. The site is very easy to navigate and the descriptions are fairly detailed. A little more is always welcome, like what kind of climate the strain is from would be great. The prices are very very good with an amazing number of strains to choose from. How to choose a strain? That's why I'm writing this review. Herbies live chat customer service is hands down the best I've yet to encounter. Amber was the assistant I dealt with the most with a billing issue spanning multiple days and several emails. Amber went above and beyond relaying information to their specialist until we were finally able to successfully resolve the issue! If Herbies seeds are half as good as Amber is then I know I'll be very happy with them. Note to Management: Give that woman a spa day! She's most definitely earned it! Thanks Amber!