I had an issue with some of my seeds sprouting up from the soil. After a conversation with the very informative associate I spoke with online, we were in agreement that problem was not a cause of the seed. I was simply brainstorming with the helpful agent to see where I may have failed. In conclusion, it may have been raining too much here? Though it by no fault of Herbies, the associate offered me a $20 discount on my next order. Coming from a strong marketing background, I admire the dangling carrot. In return, Herbies has earned a life-long customer. There is no need to look further! Great products! Great customer service! GREAT EMPLOYEES! Sincerely, Jimmy C.