Bought one of Hermes' Shiny Lipstick Limited Edition in February 2023. As this is a Spring color, I just started using it. The smell was unbelievable. I have purchased other lipsticks from Hermes and even after a year of use, they do not have a smell. This one smells terrible. I called them up to report the problem and was told that a $74.00 that smells like chemical cannot be replaced. Essentially there is nothing they can do. I wasn't looking for my money back, but some offer of another lip product would have been nice. Terrible .
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.