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Anonymous
Stay away. Worst return policy EVER! I would give "zero stars" but the 2 different people I talked with on the phone were actually nice and moderately apologetic - I'm guessing it's not their fault the company has the atrocious policies they do. I paid $110 for a bronzer, and of course I opened it to try it on; the color was not at all what I expected. I first sent an email request for a refund and received a "form letter" telling me there were no refunds, and at the bottom, the email stated, "We look forward to your next visit with us." - Really?? I then called to request a refund (or even an exchange), but was told that because it had been opened, I could not. At the very least the company needs to provide samples of the make-up they are selling; they do for fragrances, why not make-up?? It's a complete sham. I will NOT be buying from here again and have told multiple other folks to stay away from the company!!
1 year ago
Read Hermès Reviews
Hermès has a 1.5 average rating from 206 reviews

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