I wrote a review 7 days ago regarding 2… I wrote a review 7 days ago regarding 2 parcels that Hermes stated had been delivered when in actual fact they had not. We even contacted the CEO of Hermes who instigated an investigation and they confirmed their courier's GPS showed that they had made no deliveries in the vicinity of our house. We also have CCTV footage covering our whole property showing no delivery was made. Well 7 days later we have ordered something from Debenhams and they use Hermes to deliver and yet again no delivery has taken place and a signature has been forged. REMEMBER Hermes we have CCTV footage so maybe now it is time to report this to the police as your drivers are stealing customers parcels and you are doing nothing to stop them!!! PLEASE PLEASE DO NOT USE HERMES, PICK YOUR ITEMS UP IN STORE TO GUARANTEE DELIVERY.