Hermes need to address their seriously archaic delivery service. Their supplier (TNT in Australia) is about a decade behind in what constitutes personalised service. They won’t provide ANY time frame. Drivers cannot be contacted. No tracker. No contact if they don’t show They simply expect recipients to sit and wait. Which we did for 3days! Nightmare stuff, and big drag down for the Hermes brand. I can get better service from Target.
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