Awful. Several times I have had ‘sorry I missed you’ cards come through the door with NO information on because they have been too lazy! I have typed the number on the card into the website to track and it isn’t even valid. I have had neighbours bring me my parcels because I had no idea where they were left. And when I do ask for an urgent parcel to be left in a safe place they completely ignore it and take it back with them! When I got in touch the service was also shocking saying there is nothing they can do and to have a good day. Awful
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