I would give this 0 if I could, I purchased postage online through their Website I was supposed to have a collection today between 8 am and 8 pm it’s now 9 pm and nobody has bothered turning up, there are no phone numbers, no emails basically no way of contacting them he only number put me through to some automated service that is no use and doesn’t understand what you say even though I speak pretty much perfect English, Then just tells me my parcel hasn’t been collected yet well obviously that’s why I’m trying to contact them They also told me they will be collecting from the name of the person I’m sending it to, so God knows where they’re going to turn up for this parcel I paid through PayPal so I’m going to contact PayPal to get a refund this is a disgusting service it’s the first time I’ve ever tried them and I will never try them again even as a last resort I would rather drive a parcel to The furthest north point of Scotland and back down south of England again if I had to. I knew I should’ve just gone with Royal mail, my stupidity I’ve learnt a lesson the hard way unfortunately the person who is expecting the parcel which is a pair of PPE boots that they desperately needed so they can do their job during the coronavirus and stay protected is now without his item Totally disgusted 0 stars unfortunately I had no option for that