Hi
This is the second time HEWI have sold me counterfeit goods. The first occasions a pair of Gucci trainers when I had them checked the we a rip of the original. When I contacted them they asked me to send them back and quickly offered me a refund not admitting the item they themselves had sent me was a counterfeit.
The weekend I was a pair of Louis Vuitton shoes I was surprised at the price and the deducted a further £60(where can u get a brand new pair of LV for £220) again they were the seller.
I firstly checked them with 2 pairs I had the difference was astonishing the dust bag was a different colour and material, the stitching at the front of the shoes was different the logo inside should be slightly raised this was flat and the worst of all the letters on the box were wrong. This would have been obvious to anyone let alone their statement we have persons who are trained to authenticate with 10 years experience they obvious mean 10 years old.
When I advised them sent them photos I spoke to a defiant man who said we are dealing g with a supplier in bulk to get rid of their stock saying they’re all genuine. Forgetting maybe they’re slipping some counterfeits pairs in and cos you are partners you not doing the correct checks.
My mom took them in to the designer exchange store and the confirmed I’d been ripped off. They were quite surprised to hear this if HEWI.
I sent them photos confirming it was what they had delivered and they still stating oh they’re genuine but please send them back.
I have bought other items from them and always have them checked.
I will not be sending them back this time HEWI need to face the consequences of selling fake items
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