Absolute bunch of low-life thieves that are gaslighting their customers. I was selling 13 pairs of my shoes with them through their supposedly “VIP” service. Firstly, after months now I have realised that they didn’t publish the sale for my phyton Roberto Cavalli shoes. I called them and they said they would escalate it for the next week, but now on Instagram, they answered that my shoes were rejected…(although they accepted them, see photo evidence). Imagine a company with this self-proclaimed professional experience that steals from its customers. This is wild. Secondly, they came to collect the shoes on 21st December and although they sold 8 pairs, I had to beg for my money until mid-March. They gave me only 1k and still didn’t pay the rest of the money, saying how it is escalated with their account team! It's so sad, considering they are keeping 30% off the sale as I had prepared everything in the boxes, with each of them having shoebags, spare heel tops and care leaflets. So, considering that they have breached the contract and not fulfilled their part of the contract, we have a case. Not to mention the theft of the shoes. Rude, clueless, mute lying bunch. Do not sell, buy or interact with this company.
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